(4.8 / 5)10+ Ratings

Dick Smith Reviews

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Overall Rating

4.8
10 Reviews
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About Dick Smith

Dicksmith.com.au is an online retail platform that offers a wide range of products. It is known for its extensive selection of tech products at competitive prices. The site carries all the biggest brands in tech, including Apple, Canon, Google, HTC, Kogan, LG, Lexar, Motorola, Nikon, Sony, and Samsung. Customers can find incredible deals on iPhone, Samsung, TVs, audio equipment, and cameras.

In addition to tech products, the site also offers a variety of other items. These include products for the home and garden, shoes and fashion, health and beauty, and more. The site often has exclusive discounts, free shipping, and clearance deals on popular brands like Kogan, Brosa, and MSI.

It's worth noting that there is another business with the name "Dick Smith" which is a car dealership in South Carolina, USA. This dealership offers a wide range of new and used cars from brands like Ford, Genesis, Hyundai, Infiniti, and Nissan. However, this business is not related to the Australian online retailer dicksmith.com.au.

Please note that the information provided here is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official website.

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Dick Smith Customer Reviews (10)

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Elinborg Þorgrímsdóttir
Elinborg Þorgrímsdóttir
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Jul 13, 2024
Eula Williams
Eula Williams
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Jul 12, 2024
Ray Melanson
Ray Melanson
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Jul 12, 2024
Signe Juhl
Signe Juhl
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Jul 11, 2024
Bertoldo Russo
Bertoldo Russo
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Jul 11, 2024
Eugene Newman
Eugene Newman
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Jul 10, 2024
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Orígenes Lerma
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Jul 10, 2024
Richard Dixon
Richard Dixon
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Jul 9, 2024
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Violante Angelo
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Jul 7, 2024
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Halette Béland
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Jul 7, 2024

Dick Smith Customer’s Q&A

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Dick Smith Features and Benefits

DickSmith.com.au offers several key features and benefits to its customers:

  • Wide range of products: The site offers a variety of items, making it a one-stop-shop for many customers.
  • Competitive prices: The prices listed on the website are competitive and often fluctuate based on factors such as the AUD/USD exchange rate, availability, and demand.
  • Deals and sales: The site often has deals and sales, providing opportunities for customers to purchase items at discounted prices.
  • FIRST membership: This membership offers several benefits including free shipping on thousands of products, access to member-only offers, priority customer service, and the opportunity to earn 1–2% FIRST Rewards credit back on all eligible purchases.
  • Help Desk: The site has a Help Desk where customers can find answers to their questions and troubleshooting tips for their products.

Please note that these are general observations and individual experiences may vary. It's always a good idea to understand the company's policies before making a purchase.

Dick Smith Pricing

DickSmith.com.au is known for offering a wide range of products at competitive prices. The prices listed on the website are the lowest possible, sourced from all around the world. These prices can fluctuate based on a number of factors, such as the AUD/USD exchange rate, availability, and demand, among others. Customers are encouraged to shop around as the belief is that the best prices available in the market for the products sold are offered here.

In addition, DickSmith.com.au often has deals and sales, providing opportunities for customers to purchase items at discounted prices. It's always a good idea to check the 'Hot Deals' section on the website for the latest offers.

Remember, individual experiences with pricing may vary, and it's always a good idea to compare prices before making a purchase.

Payment Method

Dicksmith.com.au accepts a variety of payment methods. These include Visa, MasterCard, Amex, PayPal, zipPay, Afterpay, AliPay, Google Pay, Klarna, Citipoints, and Qantas Frequent Flyer Points. Please note that some payment methods only apply for purchases within a certain value. For the most accurate and up-to-date information, it's recommended to visit the official website.

Dick Smith FAQs

FAQ

Dick Smith Alternatives

Here are some alternatives to dicksmith.com.au:

  1. jbhifi.com.au: Australia's largest home entertainment retailer with top products, great quality, and value.
  2. jaycar.com.au: Offers electronics kits, components, semiconductors, enclosures, batteries & chargers, power supplies, test equipment, tools, speakers, car sound gear, computer accessories, lighting, HDMI accessories, TV antennas, and more.
  3. appliancesonline.com.au: Australia's largest online appliance retailer with a huge range of fridges, freezers, washers, and more.
  4. centrecom.com.au: Offers unbeatable computer & IT gear prices with a huge range of computer peripherals.

These alternatives offer a variety of products and services that may suit different needs and preferences. It's recommended to visit the official websites for the most accurate and up-to-date information.

FAQ

Dick Smith Return Policy?

Dicksmith.com.au offers a 14 Day Change of Mind Guarantee on all their exclusive brands. This includes brands like Dick Smith, Kogan, Komodo, Bubbli, Certa, Ovela, Cookmaster, BellaVita, Fortis, Vostok, Scharfen, Pestill, Ergolux, Orbis, Estelle, and Kromo. However, some products can't be returned due to health and safety reasons. If the product is not one of the Dick Smith's Exclusive Brands, the Change of Mind Policy doesn’t apply.

If for any reason a customer is unsatisfied with the purchase of a Dick Smith Exclusive Brand product, they can contact Dick Smith within 14 days of taking delivery and return the product. The customer will then receive a store credit for the purchase price of the product, excluding the initial delivery charges.

Products must be returned in their original packaging, along with all included accessories, be in new condition suitable for resale, and must not have been damaged during the time the product is in the customer's possession, including up until Dick Smith receives the product.

The customer must notify Dick Smith via the Dick Smith Help Centre within 14 days of taking delivery of the product and request a return under this policy. If there is no proof of the delivery date it will be assumed to be 3 business days from the date of dispatch of the product. The product must be returned to Dick Smith within 10 business days of the request to return the product. The customer must return the product at their own cost and comply with the directions for returning the product that Dick Smith staff provide. The product will remain the customer's responsibility during transit until they are received at the address supplied by Dick Smith staff.

After receiving the returned product, Dick Smith will issue a store credit as soon as is reasonably practicable. This Change of Mind policy excludes commercial and reseller sales. Dick Smith reserves the right to make changes to this Change of Mind Policy without notice. This Change of Mind Policy is in addition to the Dick Smith Minimum Voluntary Warranty Policy.

To qualify for return, products must be in their original packaging and must be in new condition suitable for resale. For the most accurate and up-to-date information, it's recommended to visit the official website.

FAQ

How To Open A Dick Smith Account?

To open an account on dicksmith.com.au, follow these steps:

  1. Click on the 'Sign In' button in the top right-hand corner of any Dick Smith webpage.
  2. Fill in your email address and chosen password.
  3. Click the blue 'Create Account' button.

After these steps, the account will be registered and ready to save details for faster checkout in the future. It's recommended to visit the official website for the most accurate and up-to-date information.

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